Frequently Asked Questions
Find answers about discreet packaging, express delivery, payment options, product selection and returns when shopping with BlissToy in Singapore.
Do you provide discreet packaging?
Yes. Every order is packed discreetly, with no product name or sensitive information displayed on the outside. Read more about our privacy and discreet packaging.
How quickly can my order be delivered in Singapore?
Selected in-stock products may qualify for express delivery within 60 minutes in Singapore. Delivery time depends on your location, product availability and order time. See our delivery information for details.
What payment methods do you accept?
Available secure payment options may include PayPal, Visa, Mastercard, PayNow and bank transfer. The payment methods available for your order are shown during checkout.
Will the product name appear on the parcel?
No product name or sensitive product category is displayed on the outside of the parcel. Contact us before ordering if you have specific privacy requirements.
How can I choose the right product?
Browse our products for men, products for women, products for couples and sex dolls. You can also contact us privately through WhatsApp for product guidance.
How should intimate products be cleaned?
Cleaning instructions vary by material and product type. Always follow the instructions supplied with the product. Use a suitable toy cleaner where recommended, and keep charging ports dry unless the product is specifically rated waterproof.
Can I return an intimate product?
For hygiene and safety reasons, opened intimate products generally cannot be returned. If an item arrives damaged or faulty, contact us promptly and review our refund policy.
